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International Construction Equipment
International Construction Equipment
301 Warehouse Drive
Matthews, NC 28104
Phone: 704 821-8200
Email info@iceusa.com

Product Support

To contact one of our support centers, you can either email us at support@iceusa.com or you can contact your local distributor by going to locations and doing a search.


Northeast Region

Parts and Service 
259 Jernee Mill Road, Sayreville NJ 08872
Phone: 704-821-8200 x160

Parts and Service Contact
Marvin Inniss: 704-821-8200 x180
email: njaa@iceusa.com

Drilling Equipment Parts & Service Contact
Kris Young: 732-493-6973
Email: icedrilling@iceusa.com

Mid-Atlantic Region

Parts and Service - DC, Balt, MD, WV
ICE Capital Branch
1973 Brady Avenue
Helethorpe, MD
Parts and Service Contact
Jill Rennenkampf: 704-821-8200 x161
email: capaa@iceusa.com


Southeast Region

Parts and Service (Georgia to Florida)
301 Warehouse Drive, Matthews NC 28104
Phone: 704-821-8200

Parts and Service Contact
Billy Taylor: 704-821-8200 x197
email: flaa@iceusa.com

Parts and Service - VA, East TN, lower WV
ICE Tidewater Branch
1729 West Road, Chesapeake, VA 23323
Parts and Service Contact
Branch: 704-821-8200 x235
email: capaa@iceusa.com


Gulf Coast Region

Parts and Service
412 Harvey Blvd
Belle Chasse, Louisiana 70037 USA
Phone: 704-821-8200 x163
Parts and Service Contact
Brian Durfee: 704-821-8200 x192
email: laaa@iceusa.com

Mid-West Region

Parts Contact and Service Contact
Reggie Randolph (sales): 704-821-8200
email: rrandolph@iceusa.com

Western Region

Parts and Service
8101 Occidental Avenue South, Seattle WA 98108
Phone: 888-ice-usa1 or 704-821-8200 x166
efax: 206-299-3907

Josh Angel: 704-821-8200 x166
email:  jangel@iceusa.com

Texas Office

Parts and Service
30095 Hwy 90, Brookshire, TX 77494
Phone: 888-ice-usa1 or 704-821-8200 x165
efax: 832-201-0413

Brad Sullivan: 704-821-8200 x200
email: bsullivan@iceusa.com